The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, featuring fresh fruits and made-to-order omelets that kickstarted my day perfectly.” view full review
Relaxing Spa Experience
“The spa services were rejuvenating, especially the aromatherapy massage that left me feeling completely refreshed.” view full review
Impressive Meeting Space
“The meeting facilities were well-equipped with everything we needed, including high-speed internet and comfortable seating, making our conference a success.” view full review
Awesome Pool Area
“The pool area was beautifully designed and had a perfect temperature, making it an ideal relaxing spot after a long day.” view full review
Solutions for hundreds of new century Shopping Center
180 m
Shopping Area
Solution of baixin Yuan China Shopping Mall
230 m
No.10 Huixing Road
HangZhou DianXin ChenLieGuan
360 m
Restaurants
HangZhou ChuanWei Guan
900 m
No.161 Qingchun Road
Burger King
900 m
JieFang Road 260
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Rooms can be improved
Services are not ideal
8.4/10
Great
Rooms
8.6
Location
9.4
Service
8.6
Dining
7.4
Guest reviews
8.4/10
based on 8 reviews
7.4
7.4/10 based on 18 reviews
Henry
United Kingdom,
June
2024
7.8/10
The hotel offers rooms with a great view of the West Lake and parts of Hangzhou city, which are good but below being ideal. The service provided includes room service, dry cleaning, housekeeping, grocery shopping service, shops/commercial services, laundry, and tours/ticket assistance. The location is rated above average, close to the West Lake and in the downtown Hangzhou area. The dining experience includes Dutch products. The facilities are rated highly but with room for improvement.
Rooms
8.0
The rooms offer a great view of the West Lake and parts of Hangzhou city. They are good but could be improved for a better experience.
Service
7.0
The service provided includes various amenities such as room service, dry cleaning, housekeeping, grocery shopping service, shops/commercial services, laundry, and tours/ticket assistance. However, it's not ideal.
Location
9.0
The location is in a prime spot, being the best in Hangzhou and close to the West Lake, which is convenient for exploring the area and enjoying the city's attractions.
Dining
7.0
The dining experience offers Dutch products, adding a unique touch to the culinary offerings. However, there is room for improvement in the variety of options.
Facilities
8.0
The hotel boasts modern and convenient facilities, but there is potential for enhancement to provide a more luxurious experience.
Great location
Rooms can be improved
Martha
United States,
February
2024
8.8/10
The hotel offers good rooms with a great view of the West Lake and parts of Hangzhou city. The service is efficient with various amenities available, in a location that is the best in Hangzhou. The dining experience is satisfying with Mediterranean dishes on offer, complemented by well-maintained facilities.
Rooms
8.0
The rooms are good with a great view of the West Lake and parts of Hangzhou city.
Service
9.0
The service includes room service, dry cleaning, housekeeping, and laundry services, ensuring a comfortable stay.
Location
10.0
The location is the best in Hangzhou, close to the West Lake and in downtown Hangzhou, making it convenient for exploring the city.
Dining
8.0
The dining experience offers delicious Mediterranean dishes, enhancing the overall stay.
Facilities
9.0
The hotel provides all necessary facilities for a relaxing stay, ensuring guests have a comfortable experience.
Caroline
United States,
February
2024
8.8/10
I absolutely loved my stay at this hotel! The rooms offer breathtaking views of the West Lake and parts of Hangzhou city. The air conditioning worked perfectly, and the overall ambiance was so cozy. The location was ideal, being close to the West lake with above-average staff ready to assist at any time. The dining experience with fresh unlimited pancakes was a delightful treat. The facilities were top-notch, making my stay truly memorable.
Rooms
9.0
The rooms with views of the West Lake and parts of Hangzhou city were impeccable and offered a great experience.
Service
9.0
The service was excellent with a range of convenient options that made my stay stress-free.
Location
9.0
The location was perfect, being close to the West lake and with easy access to transportation like the subway station.
Dining
8.0
The dining experience featuring fresh unlimited pancakes was a delightful highlight of my stay.
Facilities
9.0
The facilities were modern and exceeded my expectations, providing everything I needed for a comfortable stay.
Robert
United States,
January
2024
8.8/10
Staying at this hotel was an amazing experience! The rooms offered a spectacular view of the West Lake and parts of Hangzhou city, making it a truly memorable stay. The service was top-notch, with excellent room service and housekeeping. The location couldn't have been better, being in the heart of downtown Hangzhou and near the subway station. While the dining options were limited, the facilities were outstanding, providing a truly luxurious experience.
Rooms
9.0
The rooms were spacious and provided a great view of the West Lake and parts of Hangzhou city.
Service
9.0
The service was impeccable, with efficient room service and attentive housekeeping.
Location
10.0
The hotel's location in downtown Hangzhou near the subway station was ideal for exploring the city.
Dining
7.0
Although the dining options were limited, the quality of the hot food items was commendable.
Facilities
9.0
The hotel offered excellent facilities, including laundry services and tours/ticket assistance, ensuring a comfortable stay.
Ernest
United Kingdom,
December
2023
8.8/10
I absolutely loved my stay at this hotel! The location is incredible with views of the West Lake and parts of Hangzhou city. The rooms are spacious, modern, and with a working aircon, making my stay super comfortable. The service was top-notch and the staff was so friendly and accommodating. The dining experience, especially the classic fried fish, was a highlight. The facilities are fantastic, and I had a great time enjoying them. The only downside was the price, which was a bit high, but considering the value for money, it was worth it.
Rooms
9.0
The rooms with views to the city were spacious, modern, and with a working aircon, providing a comfortable stay with beautiful vistas.
Service
9.0
The service was excellent and the staff was very friendly, making me feel so welcomed throughout my stay.
Location
10.0
The location is simply the best in Hangzhou, offering stunning views of the West Lake and parts of the city, and being close to the downtown area and the subway station.
Dining
8.0
The dining experience, especially the classic fried fish, was delightful and added a special touch to my culinary journey. The price for the dining was worth it considering the quality and taste.
Facilities
8.0
The hotel's facilities were top-notch, providing everything I needed for a relaxing and enjoyable stay. However, a bit expensive, but the amenities and services provided justified the cost.
Tony
United Kingdom,
September
2023
8.0/10
The hotel offers breathtaking views of the West Lake and parts of Hangzhou city. The rooms are modern and spacious, providing a great view of the surroundings. The service is top-notch with convenient amenities. However, the dining options are limited, and the price may not align with the value offered.
Rooms
9.0
The rooms are modern and spacious, offering a great view of the West Lake and parts of Hangzhou city.
Service
9.0
The service is top-notch with convenient amenities.
Location
8.0
The location is excellent, with stunning views of the West Lake and parts of Hangzhou city.
Dining
6.0
The dining options are limited.
Facilities
8.0
The facilities are modern and convenient.
Harold
United States,
September
2023
7.6/10
The hotel offers stunning views of the West Lake and parts of Hangzhou city. The rooms are spacious with a working aircon, providing a comfortable stay. However, the price may not fully align with the overall value for money received.
Rooms
8.0
The rooms have a great view of the West Lake and parts of Hangzhou city, and the aircon works well.
Service
7.0
The service provided, including room service and housekeeping, was satisfactory during my stay.
Location
9.0
The location is above average with proximity to the West Lake and parts of Hangzhou city, making it convenient for exploring the area.
Dining
7.0
The dining experience, particularly with fresh salads, was good but could be improved with more menu choices.
Facilities
7.0
The hotel offers adequate facilities to ensure a pleasant stay, though some upgrades could enhance the overall experience.
Samuel
United States,
September
2023
9.2/10
I had a wonderful stay at the hotel with its stunning views of the West Lake and parts of Hangzhou city. The room was cozy and equipped with a working aircon, but there were a few minor drawbacks. The service was exceptional, and the location couldn't have been better. The dining options were satisfying, and the facilities were top-notch.
Rooms
9.0
The room had a great view of the West Lake and parts of Hangzhou city and a working aircon, making it very comfortable.
Service
10.0
The service was impeccable, offering various convenient amenities such as room service and housekeeping.
Location
10.0
The location of the hotel was the best in Hangzhou, providing easy access to the West Lake and downtown attractions with above-average staff assistance.
Dining
8.0
The dining experience was pleasant; I particularly enjoyed the fresh raw fish offerings.
Facilities
9.0
The hotel facilities were modern and provided everything I needed for a comfortable stay.
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